Claims News

Ryanair Girl Hot Chocolate Accident leads to Girl (8) being Awarded €150k

Posted on: May 29th, 2019

A High Court personal injury compensation claim against Ryanair has been settled for €150,000 in favour of an eight-year-old girl who sustained second-degree scald burns when a cup of hot chocolate was slipped on her lap during a Ryanair flight. The girl, American Sriya Venkata Neti was travelling from Rome to Krakow on a Ryanair flight with her parents when the hot liquid and the paper cup fell on top of her as she took a sip of the hot chocolate. Sriya Venkata Neti, had through her father Srinivas Neti sued Ryanair over the accident on the Rome Krakow flight on June 25, 2016. She sustained burns to her thighs and buttocks and has been left with scarring, the court was told. The girl’s father, Srinivas Neti, provided an affidavit to the court, which said that the scarring has now substantially improved and whereas the injuries sustained were extremely serious. It also said that his daughter has made a good recovery and the condition of her injuries has greatly improved. During the case Sriya’s Counsel Hugh Mohan SC told the High Court the little girl suffered significant burns.  A medical report submitted to the court said the hot liquid pooled on the seat causing extreme burning pain and the child’s mother had to unbuckle her from the seat and her clothing had to be taken off. Her mother reported her daughter’s skin was gone from where the liquid landed and blisters were forming in other areas. When they reached their destination in Krakow the girl was airlifted to hospital and was then transferred to Toronto, Canada where she spent eight days being treated as an outpatient. After this she was returned home to California. In the claim it was stated that the alleged failure of the cabin crew to act lead to the burns suffered being exacerbated. In particular, it was alleged that there was no attempt to provide any or any appropriate means of cooling the burns worsened the injuries considerably. Ryanair denied all the claims. That were made in the legal action. Mr Justice Kevin Cross , in approving the settlement, told the Court that it must have been extremely painful when Sriya was scalded and also pointed to the fact that the young girl has also been left with scarring despite making a good recovery.



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