Claims News

Aer Lingus Facing Compensation Action Due to Passenger Treatment

Posted on: April 26th, 2020

An American Aer Lingus passenger has submitted a lawsuit claiming she was injured due to their treatment of her in an incident that occurred just prior to departure.

Mary Oshana is alleges that Aer Lingus flight crew forcibly removed her from the cabin toilet and dragged her to her assigned seat while her pants were still below her knees, exposing her buttocks and genitalia to other passengers. She also claims that this course of events resulted in her sustaining a hip injury.

Ms Oshana, a resident of Skokie IL, submitted her damages claim as, she says, she was handled “unreasonably, carelessly, and negligently” by Aer Lingus flight crew.

The complaint was filed in District Court for the Northern District of Illinois in relation to the events that took place just before a flight from Chicago to Dublin departed on April 26, 2018. The claim details how the flight taxied from the departure gate at O’Hare International Airport. However, it came to a halt and remained in place on the tarmac for around half an hour before it moved on towards the runway for take-off. Ms Oshana, during this delay, decided to leave her seat to go to the toilet. The claims details her claims that, that about 20 seconds after entering the toilet, she became aware that one or more persons were banging on the door.

She was informed that she must return to her seat. As she was seated on the toilet with her pants down, she told these people that she would do as they wished “in just a minute”.

It is alleged that two Aer Lingus flight attendants “broke through the lavatory door, grabbed the plaintiff under her arms, dragged her to her seat while her pants were below her knees, and threw her with great force into the arm rest and seat. In the process of being thrown with great force into the armrest and seat, the plaintiff, Mary Oshana, suffered pain and bruising in her hip, thighs and buttocks.”

Legal counsel for Ms Oshana claim the incident falls under the terms of the Montreal Convention, a treaty covering damages for victims of incidents on airlines. Aer Lingus chose not to make any comments on the event that took place or the contents of the claim that was submitted.

The hearing it scheduled to go to court later this year in June.

 



This is an Information site only – if you feel you have a potential claim, you should discuss your situation with a solicitor registered with the Law Society of Ireland.